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Ability to direct a "request" to a specific manager

It would be great if there was a way to direct a "request" to a specific manager when a schedule contains multiple groups.

For example, you have a schedule with multiple groups or teams but one group reports to Manager A and the other group reports to Manager B.

Currently the requests all go to Manager A but need to be separate.

99 votes
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  • James King-Taylor commented  ·   ·  Flag as inappropriate

    Absolutely agree.
    I would like to choices for requests such as swift swapping, annual or sick leave approval
    1) Assign each User a Manager - this way that person gets the request notification
    2) Assign each Group a Manager - this way that person gets the request notification
    3) Assign a 2nd and even 3rd line Manager approval option to ease up approval process - this should only kick off a notification in even that the above two options have not actioned the request after a determined and configurable period of time - perhaps 48 hours or 1 week?

  • Anonymous commented  ·   ·  Flag as inappropriate

    You should be able to set whom the request off goes to based on each team member or team/group

  • Leigh commented  ·   ·  Flag as inappropriate

    Agree with all comments, this needs to be addressed to improve current set up.

  • Andrew commented  ·   ·  Flag as inappropriate

    This is a great idea. Is there any update as it has been under review for over 1 year

  • Grizzlyhoges commented  ·   ·  Flag as inappropriate

    It's very annoying when time off requests go to everyone with admin. We have a lot of admins who don't manage the team but manage their own schedule.

  • Holli Rath commented  ·   ·  Flag as inappropriate

    this would be extremely useful in our organization too as we have sub-departments within our department that report to 2 different managers, but we are all part of the same "team" so we don't want 2 different teams.

  • Sonic commented  ·   ·  Flag as inappropriate

    this is very useful, please try to have this in the new release please

  • June Bamlett commented  ·   ·  Flag as inappropriate

    Our company would find this idea really useful for a different reason. Currently, we have a large team of shop floor workers including two supervisors and a manager. The supervisors create the schedules and approve the shift swaps while the manager approves holiday requests. The supervisors and the manager have been set up as Admins on the team, but all three receive all time off requests. It would be great if types of time off requests could be channelled to a specific Admin within the team. This would save the supervisors and manager seeing requests not relevant to their authority, and would remove any room for error by individuals approving time off requests they are not authorised to do so.

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