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How to recover your work account

If you aren't sure which work account to use with Microsoft StaffHub, follow these steps using the StaffHub mobile app:

  1. Open the app, and tap I have a work account.

  2. Tap Forgot your work account?

  3. Enter the mobile phone number that's associated with your account to request a validation code, and tap Next.

  4. Enter the validation code you received, and tap Next.

    Note: If you're having problems entering the validation code, tap Call me instead.

  5. On your company's sign-in page, enter your password. Your work account name is filled in for you.

Note: If your company hasn't turned on self-serve account recovery, ask your IT administrator for the account information.

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