Request and approve shift swaps in Microsoft StaffHub

Employees can request schedule changes using the Microsoft StaffHub mobile app. All you need is manager approval. All approved schedule changes are automatically updated in the schedule.

Send a swap request (employee)

Follow these steps to request a shift swap:

  1. Open the StaffHub mobile app.

  2. Select the Requests tab.

  3. Tap + > Swap or offer shift.

  4.  In the Swap My Shift tab, select the shift you'd like to swap or exchange with a co-worker.

    Select the shift you want to swap

  5. Select a co-worker's shift.

    Select the team members shift you want to work

  6. Add an optional reason > Send Request.

    The co-worker you wanted to swap with will receive the request first. If your coworker approves the shift swap, the request will be sent to the manager for approval. If the manager approves the shift swap, the schedule will be updated automatically.

    If your co-worker declines the shift swap, the request will not be sent to the manager.

Approve a swap request (manager)

Do the following if you're a manager receiving a shift swap request:

  1. Open the StaffHub mobile app.

  2. Select the Requests tab, and then tap the request that needs action.

  3. Tap Approve or Deny and add an optional reason. Once you approve the request, the schedule will be updated automatically.

Feedback and Knowledge Base